If you have any issues with your laptop, run - don't walk - to TikTech! I had an issue with my laptop recently, and after exhausting all of the "fixes" I could find on Google, I sent an email to this place while I was running errands in the Leesburg area. Sikander texted me less than a half hour later, asking if he could call me. We spoke, and fortunately, he was available to help me that day. I popped over to his place of business (which was very clean, by the way, and temperature controlled) within a couple of hours, and watched as he ran some tests with his magical computer diagnostic equipment. Nothing was broken, so he carefully and expertly opened up the laptop and found the issue within minutes. I was so relieved, because I did not want to drop my laptop off at the popular big box store place (which shall not be named), and wait several weeks to several months to get it back. I appreciate his professionalism, candidness, and efficiency, and most of all -- allowing me to be in the room to watch him work (I wish my mechanic would let me do the same... it's fascinating to watch talented people do their thing). He is a master of his craft, and I highly recommend this local, small business.